Service and warrenty

Returning articles You are entitled to an inspection period of at least seven working days, commencing on the day after receipt by or on behalf of the consumer. If the product is not to your wishes within these seven day you have the right to return the goods received without any obligation on your behalf other than payment of the direct costs associated with the return, as well as notifying us that the products offered are not going to be used. Dadanana bv. will return the payment made to your account within 30 days at the latest. All payments except the direct costs of returning the goods will be paid to your account. The products have to be returned complete (with all accessories) and in their original packaging. Complaints If any complaints or problems with our products please contact our customer care centre. Our customer care centre is reachable at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or at +31(0)70-3560707. Warranty The statutory rights and claims apply to the warranty in accordance with the law and the long-distance agreement. The warranty applies over a period of 12 (twelve) months after delivery. Download the English and Dutch manual of the Joinus.